Why are all my Customers Complaining When all my Lights are Green? Learn why and how to resolve this network connection dilemma.
MyConnection Server 10 delivers MICC – the game-changer for Network Quality Assessment that you’ve been searching for. MICC is a Cloud-based Independent Certification Network Assessment Service. It delivers value to MyConnection Server customer-base to seamlessly leverage Visualware’s rapidly expanding Quality Testing Assessment Points (APs) – to learn more download…
The Obsession with Bandwidth Part 2
Part 2 extends this discussion to introduce the importance of network quality and the user experience. Reading Part 1 is recommended for better understanding of key network measurement concepts discussed further in Part 2.
The Obsession with Bandwidth
Over the last 20 years the number one recommendation to resolve network experience problems has been ‘get more bandwidth’. However, despite bandwidth increasing by several orders of magnitude, a poor user experience still remains the no. 1 complaint.
Understanding Internet Speed Test Results
Oftentimes speed test results show 'fast' speeds in a connection test, however the user experiences poor performance when using Internet applications -- this paper explains why.
Solving Last Mile Connection Speed Problems
This paper analyzes last mile connection problems and how they relate to network congestion and network traffic regulation.
Never Mind the Connection Speed, Measure the Connection Consistency!
This paper explains how connection consistency impacts connection performance, and provides analysis of several MySpeed graphs showing data transfer delays.
Quality of Service
MySpeed products report the Consistency of Service (COS) of a network connection. Read this explanation of what COS is and how it is derived in MySpeed products.
Quality of Service - Why it Matters
The consistency of bandwidth capacity is key factor affecting the performance of web application delivery, particularly time-sensitive applications such as VoIP and multimedia. Read this practical explanation of why quality service matters.
Solving network problems with MCS
MCS Access Series Quality Test Appliances
Access Series devices extend the MCS application with testing points that identify TCP data flow quality problems. These problems can cause application and network performance to degrade; over 40 additional metrics are reported. Appliance options include portable and rack mount units, 100Mbps or 1Gbps support, and multi-port configurations. The embedded NetQCheck software and lack of OS or file system provide the added benefit of secure testing points, eliminating security risks associated with conventional PC/server solutions.
MCS NetQCheck Pi Appliance
These devices are small Linux systems with installed NetQCheck software that delivers a low-cost solution for automated connection testing. The devices and testing processes are centrally managed in MCS. The NetQCheck Pi devices are limited to 100Mbps and do not report the more in-depth TCP quality analysis that is reported by the Access Series appliances, however they provide the same accurate measures of TCP throughput, VoIP jitter/packet loss, UDP Capacity and network routing.