Manage & solve remote connection problems
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Accurately measure connection throughput and quality, analyze network route performance and efficiency, quickly identify last mile problems |
Identifying the cause of remote network problems is a time consuming and costly challenge for application service providers and support groups. Whether trying to resolve a connection problem for an existing customer or prequalifying a new customer for business growth, ensuring connections perform and identifying the cause, when there is a problem, is crucial to reducing support costs and growing a satisfied customer base.
MyConnection Server is an application designed specifically to help organizations identify and resolve last mile customer connectivity problems quickly and with little demand for the customer to assist in the resolution process. |
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 The MCS AccessCT appliance is designed to quickly identify problems that affect the performance of connections and cause application failures. With a very small footprint and no PC platform required, the AccessCT provides a highly secure, low cost, automated solution designed for deployment in the public or corporate domain. This makes the AccessCT ideal for pre-qualification and throughput testing for VoIP, collaboration/conferencing services and other business applications.
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NETWORK TEST OPTIONS |
 MCS MyVoIP™
Voice-over-IP assessment testing
 MCS MyCapacity™
Maximum throughput testing
 MCS MyVideo™
Video-over-IP quality testing
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 MCS MySpeed®
Bandwidth speed and connection quality testing
 MCS MyRoute™
Network route performance testing
 MCS MyIPTV™
TV-over-IP quality testing |
NETWORK TEST MODES |
MyConnection Server has various testing modes that provide great flexibility ranging from a
‘self–help’ testing portal to automated network testing managed from the MCS management
console. These deployment options are easily combined and changed on the fly, enabling you to quickly adapt MCS connection testing to changes in business requirements and network environments.
End–User Initiated Browser Testing provides end–users a quick and easy means to test their
connection to your MCS server, results are displayed to the end–user and logged to the MCS
database for review by support technicians. This solution provides an ideal foundation for a self-help portal strategy. Try the MySpeed
online speed test, MyVoIP online VoIP quality test.
Automated Network Testing enables support technicians to remotely manage the testing process to
quickly resolve a customer problem, perform long–term continuous testing to build a performance baseline, monitor connection performance, and identify congestion or packet shaping regulation. Web-delivered Remote Agents and Satellite Servers enable connection testing between two remote systems to test specific network paths. More info.
AccessCT™ Appliance Remote Testing enhances the standard automated remote testing through the provision of a small test appliance that integrates the active testing process with an integrated TCP stack to deliver passive monitoring and error analysis. The AccessCT platform provides a cost effective solution that does not entail the use of a PC platform and enables support engineers to analyze the testing process to identify the network errors on the WAN or LAN in addition to the performance issues. Errors identified cover Corruption, data loss, duplicates and data order. More info.
NetQCheck™ Embedded Network Testing Technology delivers a comprehensive testing framework that can be embedded into network applications and/or devices for testing, analyzing and reporting connectivity problems. NetQCheck effectively smart enables any network device or application that is connected to a TCP/IP network so it can test TCP and UDP protocols, explore routes to quickly identify quality issues, especially in the last mile, that affect the customer. NetQCheck delivers a highly portable OEM API which can operate on any compliant platform, such as a VoIP phone handset, firewall, multimedia set-top box, mobile phone or simply a Windows /Unix PC client workstation. More info.
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