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Voice over IP (VoIP)


Benefits include:

Any application that delivers time dependent packets such as VoIP will fail if the network quality is poor. The very nature of audio demands that packets flow through the network consistently, failure to do so causes the audio quality to drop which eventually negates the purpose of the application. Most users and providers are fixated of bandwidth speed however bandwidth is seldom the issue, quality and consistency of the packets are by far the most significant threat to VoIP.

The MyConnection Server MyVoIP module accurately measures the quality of VoIP packets in both the upstream and downstream directions. MCS measures the critical performance metrics such as SIP, Jitter, packet loss, and loss distribution and delivers a MOS score result for a wide range of popular VoIP codecs. Nonstandard codecs are supported through a custom codec definition process for applications such as Video Conferencing.

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Test VoIP Quality by Codec

voip codec VoIP test traffic can simulate standard or custom Codecs, and stress test connections for multiple line support.

View Connection Test Method Comparison

Prequalification Testing – automated solutions ensure that application roll-out programs are not compromised by poor quality last-mile network services.

Self-help - delivers an out-of-the-box easy to use solution via the browser to any desktop anywhere in the world.

Reduced support costs – Unlimited browser access allows problems to be resolved without consuming costly support resources.

Customer acceptance - Custom options allows testing to be tailored for delivery to novice users as well as support engineers.

Branding and language support - browser customization delivers integrated branding and language support for improved customer value.

Throughput and Capacity Assessment - identifies poor connections and peering points that affect VoIP performance.

Wired to Wireless - support for desktop, laptops as well as mobile phones and other PDA devices.

Data Quality - identifies data flow problems that cause VoIP quality to fail such as data loss and jitter.

Non-invasive - Automated testing alleviates customer involvement and eliminates risks from using customer hardware for testing.

Robust and Secure - User profiles, data redundancy, data mirroring and non-pc testing appliances deliver a robust scalable solution that adapts to corporate security policies and deployment models.

Scale – Browser and automated testing architectures deliver a solution that will accommodate large scale B2B and B2C networks.

Proactive – Rules based alerting delivers early detection for problem avoidance.

Packet Loss and Jitter Metrics

SIP Response Times

voip packet loss and jitter MCS MyVoIP measures the levels of jitter and packet loss occurring on a connection and reports the supported level of VoIP call quality.

voip sip response times The SIP response test helps determine if a remote client can establish a VoIP connection. Response times are reported for Register, Invite and Bye.