Current License |
Description |
| MyConnection Server v9 |
Licensed MCS 9 users may upgrade to any MCS 9.x release using their existing license.
To upgrade an existing MyConnection Server v9 license to a different package, add Remote Agent Tests and Satellite Servers, or additional MCS server licenses, please contact Sales. |
MyConnection Server v8,
MySpeed Server v7,
active
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Customers with active (not expired) MCS v8 or MySpeed Server term licenses (1, 2 or 3-year licenses) or with a current Annual Upgrade/Maintenance Subscription, may upgrade to MCS v9 at no charge. To request your MCS v9 upgrade license or to upgrade to
a different license option please contact Sales. |
Access Series Embedded MCS (eMCS)
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Customers with current Maintenance for their Access Series appliances may update the eMCS for the devices. |
Upgrading the MCS Software
In short, yes, over installing is the recommended way to upgrade MyConnection Server (MCS).
That being said we highly RECOMMEND backing up before doing so. MCS is designed to run entirely within the installation folder, so backing up is a simple case of copying the installation folder. Once that has been done stop the MCS service and over-install.
NOTE: If the upgrade is to a new major release (such as version 8 to version 9) then a new license key will be required. Please contact sales BEFORE INSTALLING to avoid down time.
Windows 2000/XP/2003/Vista/2008/Windows 7/8/Server 2012, Linux/Unix, Mac OS X
2 GHz CPU, 1 GB memory
Oracle/Sun Java JRE 1.6.0_20 or later: To download and install the latest J2SE (Java 2 Platform, Standard Edition) JRE, please see https://www.java.com/en/download/manual.jsp.
To check if you already have Sun's JVM installed, or to find the version number:
- Go to https://java.com/en/download/help/testvm.xml, or
- Open a command prompt and type java -version [enter]. If Sun's JVM is present it will give you a version number.
It is recommended that you keep the Java VM up to date by installing the latest version available.
Java for Windows platforms: The Oracle Java Runtime Environment (JRE) is included with MyConnection Server for Windows and does not need to downloaded or installed separately.
MCS includes a proprietary database that automatically logs all test results (not included in MySpeed Standard). A SQL database API is available in the BusinessCenter and NetworkCenter packages, use of the API requires a licensed external SQL database:
MySQL: Download Connector/J from the MySQL web site.
Microsoft SQL Server: Download the SQL Server JDBC from the Microsoft web site.
The default ports for the various MyConnection Server test types are listed below. The ports can be changed if needed in the MCS server configuration page.
MySpeed: TCP, ports 20000, 20001
MyHiSpeed: same as MySpeed above
MyVoIP: UDP, ports 20000, 20001, TCP port 5060 (SIP test)
MyCapacity: UDP, port 8090
MyVideo: TCP, port 554
MyIPTV: UDP, ports 554, 555, 556
MyRoute: ICMP outbound - echo request; ICMP inbound - TTL expired in transit, Echo reply
MyFirewall: UDP/TCP, these ports (or port ranges) are set in the 'custom test' option
MyConnection Server includes a web engine which normally runs on HTTP port 80, although it can run on other ports. If MCS is to coexist on a server with IIS and you want MCS to run on port 80, see: stop IIS port grab.
MyConnection Server v9 minor version updates (MCS v9.x to v9.x)
MyConnection Server (MCS) v9.x can be over-installed a prior v9.x release, just stop the MCS Server prior to the over-install, then restart the MCS Server.
We RECOMMEND BACKING UP MCS before over-installing. To do this simply copy the entire installation directory to a safe place. MCS is designed to run entirely from the installation directory.
Upgrading MyConnection Server v9 from MyConnection Server v8
The upgrade process from MCS v8 to MCS v9 is fairly straightforward:
Windows:
- Take a backup of your install directory
- Download the current MCS v9 release
- Stop the current MCS service
- Over-install the new MCS v9 release
- Restart the MCS service
- Apply the new v9 license key
Linux/Unix:
- Take a backup of your install directory
- Download the current myconnectionsvr.tar
- Extract it using "tar -xf myconnectionsvr.tar"
- Run the configuration script using "sh mcs_configure.sh"
- When prompted, install over the top of your existing release. The script will take care of shutting down and restarting the service when necessary.
- Apply the new v9 license key
Everything (including database, configuration, logs, cache, etc.) is completely compatible between the two versions and will be recognized by the v9 application. In regard to the Remote Agents: any Remote Agents running on Windows systems will automatically update themselves to v9, any Remote Agents running on Mac/Linux/Unix will need to be updated manually.
Help and Support, Temporary Licenses
If you have any questions or doubts about the upgrade process please contact Support. If you have purchased a new MCS license and need a temporary license for your current version to allow more time to upgrade to MCS v9, please request a temporary key from Sales.
Adding Network Tests, Remote Agent Tests, Satellite Servers, MCS Access Series appliances
If you are interested in upgrading your current license to addNetwork Test Modules, Remote Agents and Satellite Servers or the MCS Access Series appliances, please contact Sales. |
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