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Purchase Options |
Package Comparison |
Upgrades |
Information Request |
Demo Request |
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Concurrent Agent Tests (CAT) Pack includes:
• AlertAdvisor, get instant alerts of poor connection quality
• Automated Network Testing: perform/schedule up to a licensed number active Remote Agent tests at a time. Remote Agents:
• enable a pre-qualification or support managed process without involving the customer
• resolve customer problem in a support managed environment,
• resolve intermittent problems requiring long-term continuous testing
• identify congestion or regulation patterns over an extended timeline
• build a baseline profile of connection performance.
• Satellite Servers, unlimited Satellite Servers can be deployed as remote testing servers for Remote Agents, Satellite Servers establish additional connection testing points at the application edge to accurately test actual application network paths.
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Concurrent Agent Tests (CAT) Pack includes:
• AlertAdvisor, get instant alerts of poor connection quality
• Automated Network Testing: perform/schedule up to a licensed number active Remote Agent tests at a time. Remote Agents:
• enable a pre-qualification or support managed process without involving the customer
• resolve customer problem in a support managed environment,
• resolve intermittent problems requiring long-term continuous testing
• identify congestion or regulation patterns over an extended timeline
• build a baseline profile of connection performance.
• Satellite Servers, unlimited Satellite Servers can be deployed as remote testing servers for Remote Agents, Satellite Servers establish additional connection testing points at the application edge to accurately test actual application network paths.
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MCS v9 Network Module options:
• MySpeedŽ bandwidth throughput and connection quality measurement.
• MyRoute network route testing for latency, packet loss, peering point identification and geo-location analysis.
• MyVoIP VoIP pre-qualification and network assessment testing, measures UDP jitter and packet loss, supports standard and custom CODECs.
• MyVideo streaming video quality testing to measure jitter impact from TCP data recovery events.
• MyIPTV TV-over-IP and videoconferencing quality testing, measures UDP jitter and packet loss, supports standard and custom CODECs.
• MyFirewall - test client connections for access to application ports to determine if firewall policies are restricting application services.
• MyCapacity UDP speed test, max throughput analysis without inherent TCP window limitations for pre-qualification, network provisioning, benchmarking and capacity testing.
• MyHiSpeed - test high bandwidth fiber connections from 100Mbps to gigabit speeds over latencies up to 60 milliseconds (requires MySpeed module).
• MCS Monitor - continuously monitor critical network services such as HTTP, FTP, DNS, SNMP, SIP and port availability, monitor critical devices/systems for response time and availability.
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The MCS Access Series solution delivers a unique testing platform which instantly identifies network quality problems that impact business applications and erode the customer quality of experience. The technology reports quality events including packet loss, retransmits, duplicates and retransmit timeouts, including the essential aspect of the recovery delay and effect on the connection service.
MCS Access Series appliances operate seamlessly with the MyConnection Server application, allowing connections to be monitored and tested over long or short periods of time. The appliances require no PC or platform OS to maintain, eliminating the overhead, security issues and resource contention of other platforms with an operating system.
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| Current License |
Description |
| MyConnection Server v9 |
Licensed MCS 9 users may upgrade to any MCS 9.x release using their existing license.
To upgrade an existing MyConnection Server v9 license to a different package, add Remote Agent Tests and Satellite Servers, or additional MCS server licenses, please contact Sales. |
MyConnection Server v8,
MySpeed Server v7,
active
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Customers with active (not expired) MCS v8 or MySpeed Server term licenses (1, 2 or 3-year licenses) or with a current Annual Upgrade/Maintenance Subscription, may upgrade to MCS v9 at no charge. To request your MCS v9 upgrade license or to upgrade to
a different license option please contact Sales. |
Access Series Embedded MCS (eMCS)
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Customers with current Maintenance for their Access Series appliances may update the eMCS for the devices. |
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Upgrading the MCS software
MyConnection Server v9 minor version updates (MCS v9.x to v9.x)
MyConnection Server (MCS) v9.x can be over-installed a prior v9.x release, just stop the MCS Server prior to the over-install, then restart the MCS Server.
Upgrading MyConnection Server v9 from MyConnection Server v8
The upgrade process from MCS v8 to MCS v9 is fairly straightforward:
Windows:
- Take a backup of your install directory
- Download the current MCS v9 release
- Stop the current MCS service
- Over-install the new MCS v9 release
- Restart the MCS service
- Apply the new v9 license key
Linux/Unix:
- Take a backup of your install directory
- Download the current myconnectionsvr.tar
- Extract it using "tar -xf myconnectionsvr.tar"
- Run the configuration script using "sh mcs_configure.sh"
- When prompted, install over the top of your existing release. The script will take care of shutting down and restarting the service when necessary.
- Apply the new v9 license key
Everything (including database, configuration, logs, cache, etc.) is completely compatible between the two versions and will be recognized by the v9 application. In regard to the Remote Agents: any Remote Agents running on Windows systems will automatically update themselves to v9, any Remote Agents running on Mac/Linux/Unix will need to be updated manually.
Help and Support, Temporary Licenses
If you have any questions or doubts about the upgrade process please contact Support. If you have purchased a new MCS license and need a temporary license for your current version to allow more time to upgrade to MCS v9, please request a temporary key from Sales.
Adding Network Tests, Remote Agent Tests, Satellite Servers, MCS Access Series appliances
If you are interested in upgrading your current license to add Network Test Modules, Remote Agents and Satellite Servers or the MCS Access Series appliances, please contact Sales.
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