Self-help testing - reduces customer support burden, browser access delivers low cost connection testing directly to any desktop.
Throughput/Capacity Assessment - identifies poor connections and peering points that affect application performance.
Non-invasive - improves accuracy and reduces risk, Portable MCS Access Series testing appliances isolate customer hardware interference.
Mobile/Wireless - NetQCheckTM delivers a custom solution for wireless and mobile devices including white labeling support.
Customer Burden Reduction - reduces costs, support managed framework eliminates the need for customer involvement.
Pre qualification, application acceptance - automated managed testing ensures successful application deployments to new and existing accounts.
Managed Testing - solves intermittent/persistent connection problems that dramatically impact customers.
Customer acceptance - Custom options allow result presentation to be tailored for novice users as well as support engineers.
Proactive alerting - improved customer retention through early detection and problem avoidance.
Branding - browser customization delivers integrated branding and language support.
Resource planning - better resource usage through integrated data analysis and baseline variance reporting.
Packet centric measurement - improves application experience, unparalleled testing accuracy and exposure of congestion/regulation policies.
Robust, Secure, Redundancy - Adapts to corporate security policies and global deployment models; User profiles, data redundancy, mirroring and non-pc based appliances deliver a robust, scalable solution.
|Measure Quality of Experience
|Measure 100Mbps to 1Gigabit connections
|Determine where delays occur