MCS Monitor IP services, device availability, network monitor

MyVoIP - VoIP quality testing and analysis

Ensure your critical business processes are up and responding

MCS Monitor monitors the availability for your critical IP services, applications and systems/devices, providing real time and historical reports for availability and response times.

MCS Monitor is an optional component of the MyConnection Server (MCS) network performance management application. The out-of-the-box functionality and user-friendly interface gets you set up in minutes, a built-in web server provides browser-based administration and reporting for easy access by support groups from multiple remote locations.

MCS Monitor monitors today's most commonly used protocols supporting business applications including HTTP, FTP, POP3 and SNMP. In addition, response time is measured at regular intervals for devices/servers, routers and DNS, automated SIP testing monitors availability of essential VoIP communication services.

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Ensure your critical business processes are up and responding

MCS Monitor provides a comprehensive suite of monitoring services to ensure availability and performance of critical applications, services and devices that are material to the customer experience. Service monitoring allows MyConnection Server to validate these important services to ensure that customer has a good quality of experience. For example MCS Monitor can measure the availability of critical routers and firewalls affecting a large customer base using the Ping monitor or measure the performance of a VoIP SIP switch for large VoIP customer base.

MCS Monitor supports the following commonly used applications services:

DNS monitor ensures that vital application domain look-up services are available and performing correctly.

FTP monitor ensures that customer facing FTP services are available and delivering service.

Ping test validates that critical network devices such as routers are reachable and responding.

Port monitor measures router utilization to ensure capacity is able to meet customer demand.

Router monitor test determines network activity of a SNMP enabled device.

SIP monitor measures the performance of establishing/removing SIP sessions on a remote SIP.

SNMP monitor ensures that SNMP compliant devices are available and responding to SNMP requests.

HTTP monitor measures availability and performance of important web application services such as a log-on page.

Monitor Service and Device Availability from Multiple Locations

MCS Monitor can be combined with the MCS Automated Remote Testing to significantly extend monitoring capabilities with testing from MCS Remote Agents deployed to key remote locations. Testing from multiple locations helps identify problems/outages affecting a particular device or network.

Monitor services and devices from multiple locations

Get instant alerts of poor performance to resolve problems before service delivery is affected

Quick notification of poor response or downed system/service can help you to react quickly to restore service and reduce costly service outages. Alerts can be configured for different warning levels to fit in with escalation policies. Receive alerts by email, or easily view summarized alert reports for the past hour, day, 30 days or custom time period. Alerting option is available with the CAT Add-on Pack.

View real-time and historical reports of availability and response time

MCS Monitor has a sophisticated reporting engine that combines ease of use with flexibility to provide quick and easy views to desired data sets. Performance metrics can be easily summarized over extended periods for long term performance views, time intervals can be expanded/contracted with a simple mouse click.